FAQs

WHAT IS A SMASHMALLOW, ANYWAY?

SmashMallow is a premium snacking marshmallow made with Organic cane sugar and all-natural ingredients! SmashMallow is a sweet pick-me-up for every-day, anytime-of-day and it allows a guilt-free indulgence at under 80 calories and less than 1 gram of fat on average per serving. One thing is for certain, this is no ordinary marshmallow!

CAN I DO ALL THE REGULAR MARSHMALLOW THINGS WITH SMASHMALLOW? S’MORES? RICE CRISPY TREATS? HOT COCOA?

Absolutely! We bet you’ll never look back after having a Mint Chocolate Chip S’more, making your sweet potatoes or yams with Toasted Coconut Pineapple, and throwing a Cinnamon Churro into your hot cocoa.

IS SMASHMALLOW VEGAN?

SmashMallow is not vegan at this time. We tried so very hard to make a vegan marshmallow but we’re just not comfortable with the adverse gastrointestinal effects of carrageenan (the only way we could make a fluffy vegan mallow). Are you a vegan R&D mastermind with an alternative on the tip of your tongue? We want to hear about it! Send us a note at: hello@smashmallow.com

WHAT KIND OF GELATIN DO YOU USE?

We use Certified Kosher bovine gelatin to make our delicious mallows!

IS SMASHMALLOW KOSHER?

We are working diligently towards becoming Certified Kosher.

IS SMASHMALLOW GOOD FOR ME? WHAT ARE THE BENEFITS?

The primary ingredient in any marshmallow is sugar – so to answer your question, we’ll simply say that SmashMallow is not a health food! That said, it is a better-for-you reinvention of the classic American favorite! We’re using Organic cane sugar and all natural ingredients like dehydrated strawberry powder and shredded, toasted coconut. While there aren’t benefits, per se, we think a huge benefit is satisfying your sweet tooth without making too big of a sacrifice to your healthy lifestyle!

WHY ARE MY MALLOWS DIFFERENT SHAPES? DIFFERENT COLORS? DO THEY ALL TASTE THE SAME?

Like anything that’s not made by robots, SmashMallows display some natural variance in shape, size, and color…just like people, they’re all created equal and one is just as delicious as the next!

IS SMASHMALLOW A GOOD SNACK FOR MY KIDS? MY GRANDMOTHER? MY DOG?

SmashMallow is an incredible alternative to other sweet treats because of the better-for-you ingredients like Organic cane sugar. While it’s still considered an ‘indulgence,’ it’s comparatively much healthier than the same amount of ice cream, chocolate chip cookies, or brownies. If you’re going to incorporate sweets into your child’s or grandparent’s routine, SmashMallow is the way to go! Your dog, on the other hand, may not like that SmashMallow gets stuck in his teeth and he cannot floss with his paws.

I HAVE FOOD ALLERGIES. CAN I EAT SMASHMALLOW?

SmashMallow is nut free except Toasted Coconut Pineapple and dairy-free except Mint Chocolate Chip. That said, while we use the best practices in all of our facilities, the chance for cross-contamination is possible, as there are also products manufactured that contain nuts and soy. If you’re on the fence, we urge you to stay safe and abstain from SmashMallow! If you have questions that can’t be answered from our product descriptions or in this long, exciting list of FAQs, please ask us directly, via: hello@smashmallow.com!

DOES SMASHMALLOW NEED TO BE REFRIGERATED?

While SmashMallow does not need to be refrigerated, these little babies are sometimes sensitive to heat and sun. We definitely recommend keeping them somewhere cool and shady – and if you need to pop ‘em in the fridge, it definitely won’t hurt!

HOW LONG AFTER I PLACE MY ORDER WILL I RECEIVE MY MALLOWS?

Since our pretty little puffs aren’t made with preservatives, sometimes they get a little toasty during transit. To avoid a melted mallow mess upon receipt, we ship all of our orders via FedEx 2Day. That means we ship Monday-Wednesday, within 48 hours of receiving your order! If you’re wondering where your mallows are, just send us a quick note at: hello@smashmallow.com. You will receive an email with tracking as soon as your precious cargo leaves our warehouse!

WHAT IF I TRY SMASHMALLOW AND HATE IT?

While the chances of that are about as slim as pigs flying, we want nothing more than for you to feel as excited about your mallows as we feel about you being a happy customer! If for any reason you’re unsatisfied, depressed, or disillusioned with SmashMallow, send us a note at: hello@smashmallow.com! Alternately, if you’d just like to ‘say hi,’ we fully encourage it!